Organizational Development
What’s Next?
A line drive is turned into a double play. How long did the play take to develop and then be completed? If you thought about five seconds, you would be right and wrong. The elapsed time of action may be about five seconds — from the wind-up and delivery of the pitch to the graceful fielding of the ball and toss to your teammate before the runner touches the bag. However, these five seconds of action are the sum of … Read the rest
Get Stuff Done
I had an opportunity to work with a fantastic team that accomplished some major organizational improvements over a relatively short period of time, about eighteen months. We implemented changes that addressed deep needs of the staff and promoted an environment of collaboration and ownership of their work. Our slogan (or some may say “war cry”) was #GSD… Get Stuff Done. And done we did… enhance business planning, overhaul of the CRM system and sales process, formalize the employee performance management … Read the rest
Solving Symptoms
Something is wrong! You see it… the thing you are expecting to happen is not happening. The quality of a product is not to spec. The turnaround time of a report with in-depth analysis is beyond the time you allowed. You see there is a problem and you ask your team to solve it. They work harder, and things start to get done quicker. The one quality issue that kept on popping up now goes away. You have effectively managed … Read the rest
Employee Engagement is not a Marriage Proposal
You meet someone you want to spend time together building a relationship. You may come to realize you want to marry this someone special in your life. You know why you want to marry this person and how this person will make your life better. Our tradition in the U.S. is the man proposes marriage to his girlfriend. He commemorates her saying “Yes” by giving her an engagement ring.
Allow me to suggest employee engagement programs have elements like a … Read the rest
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