Solving Symptoms

Something is wrong! You see it… the thing you are expecting to happen is not happening. The quality of a product is not to spec. The turnaround time of a report with in-depth analysis is beyond the time you allowed. You see there is a problem and you ask your team to solve it. They work harder, and things start to get done quicker. The one quality issue that kept on popping up now goes away. You have effectively managed … Read the rest

Read More

Employee Engagement is not a Marriage Proposal

You meet someone you want to spend time together building a relationship. You may come to realize you want to marry this someone special in your life. You know why you want to marry this person and how this person will make your life better. Our tradition in the U.S. is the man proposes marriage to his girlfriend. He commemorates her saying “Yes” by giving her an engagement ring.

Allow me to suggest employee engagement programs have elements like a … Read the rest

Read More